Letters of Recommendation

from Previous Employers

of

Bill Griswold

8720 Red Oak Boulevard, Suite 220 Charlotte, NC  28217 Randy Brockway |  v-rabroc@microsoft.com Office: (704) 523-7099 | Fax:  (704) 357-8864 Mobile:  (704) 562-7226

May 12^th, 2005

To Whom It May Concern:

My name is Randy Brockway and I am writing on behalf of William “Bill” Griswold.  I am the onsite Program Manager for Volt Technical Resources at Microsoft (MS) and am responsible for managing all client and contractor relationships.  I had the distinct pleasure of managing Bill during his contract here, and through this letter intend to show why he would be a valuable asset to your organization.

From the beginning, Bill was a sought after resource at Microsoft. We (VOLT) had him interview with several different specialty support groups and all showed interest in him. It was the Directory Services group that Bill decided to call “home” for the next 12 months.  After a very quick ramp up period (basic instruction on internal MS systems and some Technology training), Bill was immediately contributing to the team!  Most engineers, on average, take many months to become adjusted, but Bill took the “bull by the horns” impressed everyone.  Directory Services supports many different MS technologies, but Active Directory (AD) is the primary technology supported. Before coming into the group, Bill already had good knowledge and experience with AD, however he did whatever necessary to hone those skills even more.  Bill was aggressive in completing his MS certifications and at the same time maintained the same stellar performance (as studying for these tests can be tiring and time consuming).  Bill also received countless VSATs (VSATs are the customer surveys in which the customer indicates that they were very satisfied with their respective support engineer’s assistance).  And despite the heavy workload and intense stress at times, Bill always maintained an extremely friendly and helpful attitude and demeanor.  In short, Bill was and is the epitome of a “team player”.

In conclusion, I feel Bill would make an excellent member of your team.  Should I have the opportunity to work and manage Bill again, I would do so in a heartbeat.  Not only is Bill the epitome of a “team player”, but also that of a true gentleman and technical professional.

Thank you and please feel free to contact me should you have any questions.

Randy Brockway
Program Manager – Microsoft Account
Volt Technical Resources
Mobile: 704-562-7226

May 11, 2005

To Whom It May Concern:

This letter is written as reference for Bill Griswold.  Bill was employed by The Inspiration Networks for approximately four years as the IT Director.  He is a godly man who works each day as unto the Lord.  Bill is a caring individual who works well with others and has a servant’s heart that is portrayed in the level of customer service he provides to system users.  He is creative and resourceful and has excellent research and documentation skills.  

Bill resigned the network to accept a position at Microsoft through a consulting company.  The opportunity provided Bill with more challenging and rewarding opportunities.

In my personal opinion, Bill will be an asset to any organization who employs him. 

Sincerely,

Caroline S Hawse
HR Director
The Inspiration Network

Bill Griswold worked for me from May 1999 until July 2000.  It was a pleasure having him on our team during the time he was employed by Data Access Inc.  I was sorry to see him go, but I fully understood his desire to advance his career.  Since his employment, Bill and I have remained friends and often bounce technical ideas off one another.

While Bill’s technical skills are a valuable asset, his character and integrity are even greater.  I have yet to have an employee that I would trust more to do the right thing for my company and my clients.

Russ Shumate
President
Data Access, Inc.
704-599-4801
704-408-1129 (mobile)
www.dataaccessinc.com